Privacy Policy

Effective Date: October 4, 2024
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‍At Wadsworth CityLink, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services and visit our website.

‍Information We Collect
‍We collect various types of information to provide and improve our services:

‍Personal Information:
This includes your name, address, email address, phone number, and payment details when you subscribe to our services.

‍Usage Data:
Call history,  internet browsing patterns, and data usage.

‍Technical Data:
IP address, browser type, operating system, and other technical data used access our website or services.

‍Communication Data:
Details of interactions with our customer support, including emails, phone calls, or chat transcripts.

‍How We Use Your Information
To provide you with our telecommunications services.
To process payments and manage your account.
To improve and personalize your experience.
To send you service updates, security alerts, and promotional communications.
To comply with legal and regulatory requirements.

‍How We Share Your Information
‍We do not sell or rent your personal information. However, we may share your information in the following cases:

‍Service Providers:
We may share your information with trusted third-party providers who assist us in delivering our services, such as payment processors and customer support platforms.

‍Legal Compliance:
We may disclose your information if required by law, or to protect the safety and rights of Wadsworth CityLink, our customers, or the public.

‍Business Transfers:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

‍Data Security
‍We take the security of your information seriously and implement various measures to protect it, including encryption, secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
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‍Your Rights
‍You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccuracies in your personal information.
Request deletion of your personal information, subject to legal obligations.
Opt-out of marketing communications at any time.

‍Cookies and Tracking Technologies
‍We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage. You can control the use of cookies through your browser settings.

‍Third-Party Links
‍Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
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Changes to This Policy
‍We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

‍Contact Us
‍If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

‍Wadsworth CityLink
Email: support@wadsworthcitylink.com
Phone: (330) 335-2888
Address: 120 Maple St, Wadsworth, OH 44281