City of Wadsworth CityLink
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Fixed Broadband Consumer Disclosure
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This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
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Discounts & Bundles
Click Here for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless service, and use of your own equipment like modems and routers.
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Customer Support
Contact support@wadsworthcitylink.com or (330) 335-2888
Learn more about the terms used on this label by visiting the Federal Communications Consumer Resource Center.
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internet

A Commitment to Our Community

When you choose CityLink as your Internet service provider, you’re getting more than a modem and a monthly bill. We pride ourselves on providing efficient and reliable high-level customer service that reflects our commitment to our subscribers and the community as a whole. As a valued CityLink customer, your service calls will immediately be directed to a qualified technician who can diagnose your issue, so you are back online in no time. Never again will you watch your day slip away while waiting on hold for someone to solve your connection problem!!!

Bundle & Save

5% | 10% | 15%

Bundling your cable and VOIP (phone) services with CityLink Internet qualifies you for a monthly discount off your total bill, depending on which Internet plan you choose: 5% off for Tier 1, 10% off for Tier 2, and 15% off Tier 3.

Customers who combine our new Home Energy option with any two additional services will receive a $150 credit toward their Home Energy bill, a $10 credit each month from June to September ($40 total), an additional $25 credit just for signing up, and a free programmable thermostat or in-home display.

Finding the Right Service Plan

Netflix, YouTube, Vudu, and Hulu are just a few of the streaming media giants that account for the majority of all traffic on the Internet today.  CityLink has optimized our broadband system to make your streaming experience fast and reliable.  As most providers only offer one or two tiers of service, CityLink knows everyone’s needs are different, and we provide 5 tiers of service to fit everyone’s needs.

Sign Up for CityLink Fiber Internet Service
  • ** Modem & Router rental available.
  • ** Use our Bundle Pricing Tool to save money when ordering multiple services.
  • ** Business Fiber is available up to 1 Gig download and upload.
Notes:
  1. ** Modem & Router rental available.
  2. ** Use our Bundle Pricing Tool to save money when ordering multiple services.
  3. ** Business Fiber is available up to 1 Gig download and upload.

CityLink Plans

Fiber Plans
Cable Plans

Fiber 50

50 Mbps Download
50 Mbps Upload

Need just enough Internet to browse the web or check your email?

Residential: $25/mo
FCC Broadband Label
Non-profit: $25/mo
FCC Broadband Label

Fiber 250

250 Mbps Download
250 Mbps Upload

Capable of supporting up to 5 connected devices used to stream video and music, download photos, surfing the web and basic internet activities.

Residential: $39/mo
Commercial $49/mo
Non-profit $39/mo

Fiber 500

500 Mbps Download
500 Mbps Upload

Capable of supporting up to 10 connected devices multiply used for HD streaming, video conferencing, working or learning from home, downloading movies and shows as well as uploading large files.

Residential: $59/mo
Commercial $69/mo
Non-profit $59/mo

Fiber Gig

Best Seller!
1000 Mbps Download
1000 Mbps Upload

Capable of supporting up to 15 connected devices, connecting everything in your house at all times achieving a truly connected "smart" home, serious gaming, plus everything you can do with our 500 /500 Mbps package.

Residential: $89/mo
FCC Broadband Label
Commercial $99/mo
FCC Broadband Label
Non-profit $89/mo
FCC Broadband Label

Fiber 5 Gig

5000 Mbps Download
5000 Mbps Upload

Enjoy the ultimate internet experience!

Residential: $125/mo
FCC Broadband Label
Commercial $135/mo
FCC Broadband Label
Non-profit $125/mo
FCC Broadband Label

Connect 50

50 Mbps Download
2 Mbps Upload

Good for very light Internet surfing and email. Not optimized for digital phone or streaming video/audio.

Residential: $25/mo
Commercial $40/mo
Non-profit $25/mo

Connect 100

100 Mbps Download
3 Mbps Upload

Good for light video streaming, moderate internet surfing and digital phone.

Residential: $39/mo
FCC Broadband Label
Commercial $60/mo
FCC Broadband Label
Non-profit $39/mo
FCC Broadband Label

Connect 200

200 Mbps Download
5 Mbps Upload

Good for moderate video streaming, gaming, surfing & digital phone.

Residential: $59/mo
FCC Broadband Label
Commercial $100/mo
Commercial FCC Broadband Label
Non-profit $59/mo
Non-Profit FCC Broadband Label

Connect 300

300 Mbps Download
10 Mbps Upload

Good for video streaming, gaming & more. Entry level service if you have a few Internet-connected devices, such as security cameras, Alexa-type devices and video doorbells.

Residential: $79/mo
FCC Broadband Label
Commercial $149/mo
FCC Broadband Label
Non-profit $79/mo

Connect 400

400 Mbps Download
15 Mbps Upload

Great for video streaming in HD or 4K. Great for security systems & small business. Optimized for families with lots of Internet-connected devices.

Residential: $89/mo
Commercial $199/mo
Non-profit $89/mo

Connect 600

600 Mbps Download
25 Mbps Upload

Excellent for individuals or families that are streaming most of their entertainment at home. Best non-fiber service for small business (1 Gig Business-fiber available).

Residential: $99/mo
FCC Broadband Label
Commercial $249/mo
FCC Broadband Label
Non-profit $99/mo
FCC Broadband Label
Sign Up for CityLink Connect Internet Service
  • ** Modem & Router rental available.
  • ** Use our Bundle Pricing Tool to save money when ordering multiple services.
  • ** Business Fiber is available up to 1 Gig download and upload.
Notes:
  1. ** Modem & Router rental available.
  2. ** Use our Bundle Pricing Tool to save money when ordering multiple services.
  3. ** Business Fiber is available up to 1 Gig download and upload.
a woman browsing the web
a tv remote pointing at a large screen television
a woman working remotely using a laptop
a teenager playing video games
Surf, stream, work & game
at blazing speeds!
Learn about our fiber programGet construction process details
plume smart-wifi pod

CityLink brings you Plume

A smart home super bundle featuring:
  • Plume Adaptive WiFi™ – Fast, reliable, consistent Internet throughout the home
  • HomePass® – Parental controls and guest access with unparalleled capabilities
  • AI Security – Safe and secured devices, worry-free browsing, no advertisements
Learn more about the Plume app and hardware

Equipment & Recommendations

City Pricing

Cable Modem

  • Residential:
    $7/mo
  • Commercial:
    $9/mo
  • Non-Profit:
    $7/mo

Cable Modem & Wireless Router

  • Residential:
    $10/mo
  • Commercial:
    $13/mo

Certified Current Cable Modems

These cable modems are required (In order to maintain the highest level of service performance/reliability, we have an automatic system that keeps Arris cable modems up to date. Therefore, we only provision Arris cable modems on the CityLink system):
  • Arris SurfBoard SB6182, SB6183, or SB6190
Note: If you’ve purchased a cable modem, you will need to call 330-335-2880 to activate the device.

Certified Current Wireless Routers

These wireless routers are supported and recommended for the best Internet experience:
  • Linksys EA8300
  • Linksys EA6350
  • Google Wi-fi system
  • Linksys Velop Whole Home WI-FI
  • Linksys WRT1900AC
  • Linksys WRT1200AC

Supported Legacy Wireless Routers

These wireless routers are supported, but are not capable of the highest current processing power:
  • Cisco/Linksys E2000, E2500
  • Asus RTN65U